Suffolk Oxygen Therapy Centre

Details

Overview

Suffolk Oxygen Therapy is a charitable organisation providing hyperbaric oxygen therapy to support people with a wide range of medical and wellness needs - from multiple sclerosis and long-COVID to sports recovery and general wellbeing.

GoHigher partners with Suffolk Oxygen Therapy to deliver practical IT support, acting as a flexible extension of their team. We help them procure modern, fit-for-purpose hardware, provide responsive ad-hoc support, and coordinate with network suppliers so they can focus on delivering vital therapy services to their community.

Goals

Procure modern, reliable hardware suited to the organisation’s needs
Ensure devices are fit for purpose, secure, and future-ready
Maintain a simple, well-managed network environment
Provide flexible, ad-hoc IT support when required
Ensure rapid assistance during urgent or emergency situations

Our Approach

We provide Suffolk Oxygen Therapy with practical, flexible IT support tailored to a specialist healthcare environment:

Advised on and procured modern hardware, ensuring devices matched operational and clinical requirements
Removed complexity from purchasing by acting as a trusted procurement partner
Delivered ad-hoc IT support, giving the organisation flexibility without long-term commitments
Provided urgent and emergency support when issues required immediate attention
Managed and coordinated their network alongside their existing supplier, ensuring clarity, continuity, and ease of management

‍

Results

Modern, reliable devices aligned with organisational needs
Reduced risk and uncertainty around IT purchasing decisions
Faster resolution during urgent IT incidents
Simplified network management through clear supplier coordination
Peace of mind knowing expert support is available when it matters most