1. What Data We Collect

When you visit our website, we may collect:

• Contact Information - if you submit a contact form (name, email address, phone number, business name)

• Website Usage Data - including IP address, browser type, and pages viewed, collected via cookies and analytics tools

• Communication Logs - if you reach out to us via email, contact form, or phone

2. How We Use Collected Data

We use this data to:

• Respond to enquiries submitted through the website

• Improve the performance and content of our site

• Understand visitor trends (via anonymous analytics)

• Maintain the security of our website

We do not sell your information or share it with advertisers.

3. Cookies

Our website uses cookies to:

• Enable core website functionality

• Help us understand how visitors interact with our site (via Google Analytics)

You can control cookie usage through your browser settings.

4. Third Parties

We may use trusted third-party services (such as analytics or website hosting providers) to process limited data on our behalf. These services are contractually required to meet UK data protection standards.

5. Data Retention

We only retain website form submissions and analytics data for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to how we use it

Contact privacy@gohigher.tech to exercise these rights.

7. Client Data and Services

This policy applies only to visitors of our website. If you are a client of GoHigher, your data is covered under a separate Data Protection Policy and MSA which include specific security and confidentiality terms.

8. Contact

If you have any questions about this policy, contact:

GoHigher Consultancy Ltd
Email: privacy@gohigher.tech
Phone: 01473 526 745