Accommodation Concern

Details

Overview

Accommodation Concern is a housing organisation providing advice and support to individuals facing housing and debt challenges. A key part of their service is an internal application used to ensure debt-related guidance is accurate, consistent, and aligned with current regulations - with data flowing securely into their CRM via an API.

Given the sensitivity of the data involved, Accommodation Concern required independent assurance that their application and integrations were secure. GoHigher Technology supported them by coordinating accredited penetration testing to validate the platform’s security posture.

‍

Goals

Validate the security of a business-critical internal application
Protect sensitive personal and financial data
Assess risks across application logic and API integrations
Gain independent, accredited assurance through penetration testing
Receive clear, actionable remediation guidance

Our Approach

We managed the engagement end-to-end, working closely with Accommodation Concern and our specialist cyber security partners:

Scoped and coordinated penetration testing of the internal application
Assessed security across the application and its API integration with the CRM
Engaged CREST-accredited penetration testers to ensure recognised industry standards were met
Translated technical findings into clear, practical recommendations
Supported internal teams with guidance on remediation and next steps

‍

Results

Independent assurance of application and API security
Identified risks addressed before they could impact service users
Increased confidence in the accuracy and reliability of debt advice systems
Clear security roadmap aligned with recognised cyber standards
Stronger overall security posture for a critical housing service