Decor
Your Care IT Experts
Whether you operate a care home, homecare agency or care association, our team understands the unique IT needs of the care sector. We have tailored our services to ensure your systems are secure, compliant and effecient - helping you to maintain operational continuity and meet industry standards.

Why Care Providers Choose Us

For care providers, even minor IT issues can disrupt operations, impact resident safety, or compromise sensitive data. Care homes and homecare agencies need specialised IT support that understands their unique environment.

01
Bespoke Package

We design IT support packages specifically for care homes and homecare providers. Your services, staff workflows and regulatory requirements are considered from day one, ensuring your technology supports safe, effective care delivery without unnecessary complexity.

02
Affordable Pricing

Our pricing is clear, transparent and built for the care sector. We offer predictable monthly costs that help you manage budgets confidently, with no hidden fees or unexpected charges - making it easier to plan and remain financially stable.

03
Understanding of CQC

We understand the technology expectations placed on care providers by the CQC are related bodies. Our systems and policies are designed to support good governance, data protection and audit readiness, helping you demonstrate safe and compliant IT practices.

04
24/7 System Monitoring

We monitor your systems around the clock to identify and resolve issues before they impact your staff or residents. Proactive monitoring reduces downtime, improves reliability and ensures your IT environment remains secure and stable at all times.

05
Reliable Helpdesk

Our friendly helpdesk provides fast, reliable support when your team needs it most. Whether staff are in the office or working remotely, we resolve issues quickly to minimise disruption and keep your care services running smoothly.

06
Backup Recovery

We protect your critical data with secure, automated backups and tested recovery processes. In the event of data loss, cyber incidents or system failure, we help you restore operations quickly and reduce risk to your organisation.

Icon

Suffolk Oxygen Therapy Centre

We support Suffolk Oxygen Therapy with trusted IT procurement, flexible ad-hoc support, and rapid response during urgent technical emergencies.

Learn more
Learn more
Icon
Our services
We provide end-to-end services that simplify and accelerate your journey from concept to orbit. 

Join our guided night sky observations with high-quality telescopes. Discover planets and constellations.

Learn more
Learn more
Icon

Explore the stars in any weather with our immersive virtual sky experience — perfect for schools, events, or individuals.

Learn more
Learn more
Icon

Learn how to capture the beauty of the universe. We provide equipment, tutorials, and image processing tips.

Learn more
Learn more
Icon

Explore the stars in any weather with our immersive virtual sky experience — perfect for schools, events, or individuals.

Learn more
Learn more
Icon
No items found.
No items found.
Icon
Icon
Our Team

Meet the team

A team of passionate astronomers, educators, and explorers guiding our journey through the stars

Adam Higgins

Account Manager

Adam oversees your account and ensures your service is getting the right level of support at all times.

Daniel Healy

Technical Consultant

Dan is responsible for the Day-to-Day management of your IT systems. He's your main point of contact for helpdesk support and system issues.

Image
Izzy MacDonald

Project Manager

For larger projects, or onboarding, Izzy ensures everything runs smoothly in the background, from start to finish. Planning timelines and allocating staff.

What our people say
"Joining this club completely transformed how I experience the night sky. The team’s passion and knowledge made every session unforgettable."
Client 1

Registered Manager

What our people say
“Pulsara delivered exactly what we needed—on time and with incredible precision. Their team became a true extension of ours, and the mission couldn’t have succeeded without them.”
Client 2

Managing Director

Icon
Icon
FAQ

Frequently Asked Questions

We've put together an FAQ to help you with the decision on whether the Satellite Cyber Security Package is the right fit for your organisation.

Who is the Satellite Cyber Security Package best suited for?
IconIcon
Is this a fully managed service?
IconIcon
How does 24/7 security monitoring work?
IconIcon
How does this fit alongside our existing IT provider or internal team?
IconIcon
Ready to
GoHigher?

Partner with GoHigher to elevate your IT. We provide tools, expertise, and support to move faster.

Get in Touch
Get in Touch
Icon